
Frequently asked questions
- 01
We do not accept returns. However, we offer exchanges within 14 days of purchase. Items must be unused, unworn, free of odor with tags attached or your exchange may not be accepted.
- 02
To initiate an exchange, please contact our customer support within 14 days of receiving your order. They will guide you through the process.
- 03
Items must be in unused and unworn condition, free from odor with all tags attached to be eligible for exchange.
- 04
Exchanges are free of charge within the 14-day window. However, customers are responsible for return shipping costs.
- 05
Once we receive your returned item, exchanges are typically processed within 5-7 business days.
- 06
Yes, you can exchange for a different item or size, subject to availability.
- 07
If the desired item is out of stock, we will provide alternatives or issue a store credit.
- 08
If you receive a damaged or defective item, please contact our customer support within 7 days. Send photos of the damage, and we will assist you in resolving the issue.
- 09
Unfortunately, we are unable to combine separate orders into one shipment. Each order will be shipped individually.



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